Our Location
Sion Bandra Link Road Near Shiv Sena Shakha Dharavi Mumbai Maharashtra 400017,
FAQ
Everything you need to know about helping, sharing, and creating impact.
Frequently Asked Questions
Here are the most asked questions based on our users.
What is Karmas?
Karmas is a hybrid social impact and social media platform connecting people with verified NGOs to create real-world impact.
How does Karmas work?
Karmas allows users to post help requests, support NGO initiatives, donate to verified NGOs, and engage with social posts. Approved requests are handled by NGOs, while users earn rewards for participation.
Is Karmas a social media app?
Yes, users can post impact stories, engage with the community, and spread awareness through social interaction.
How can I contact support?
You can reach our support team via Help & Support in the app or email us anytime.
Is my data safe?
Karmas follows strict privacy and security standards and never sells user data to third parties.
How do rewards work?
Earn reward points by helping others, engaging on the platform, and supporting NGO initiatives.
How to create an account on Karmas?
You can sign up on the Karmas app using your email ID with OTP verification.
Does Karmas support only Google login?
Yes, Karmas offers secure login using Google Authentication for faster and easy access.
I forgot my password. How can I reset it?
Click on Forgot Password on the login page and reset your password using OTP verification.
What is a help request on Karmas?
A help request is a genuine requirement posted by users and reviewed by verified NGOs on the Karmas platform.
Who approves requests on Karmas?
All requests are reviewed and approved or rejected by registered NGOs based on authenticity and available resources.
Can I track my request status?
Yes, Karmas provides real-time request tracking from submission to completion.
What can I post on Karmas?
You can post impact stories, help updates, awareness posts, and positive community content on Karmas.
Can I engage or interact with posts?
Yes, you can like, comment, share, tag other users, and engage with posts shared by the community.
Are posts moderated?
Yes, all content is monitored to maintain a safe, respectful, and positive environment.
How do I earn reward points?
You earn reward points by helping others, participating in activities, and engaging on the Karmas platform.
How can I redeem my reward points?
Reward points can be redeemed for vouchers and offers available in the Rewards section.
Do reward points expire?
Some rewards may have expiry dates. Please check individual reward details before redeeming.
How does donation work on Karmas?
Donations made through Karmas are securely transferred to NGOs using trusted payment gateways.
Is my payment safe?
Yes, all transactions on Karmas are encrypted and fully secure.
Does Karmas take commission on donations?
Karmas acts as a technology platform. Any applicable charges are clearly shown before payment.
How can I report fake requests or misuse?
You can report misuse directly from posts or requests, or contact Karmas support for help.
Contact
Get in touch, and I'll answer any queries you have.
Contact Info
Phone Number
+91 8356840131
+91 7900187878
Email Address
supportteam@karmas.in.net