Privacy Policy

Your privacy is our priority. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile app, website, or related services (collectively, the "Platform"). By using Karmas, you agree to the collection and use of information in accordance with this Privacy Policy.

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Privacy Policy

At Karmas, your privacy is our priority. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile app, website, or related services (collectively, the "Platform").

By using Karmas, you agree to the collection and use of information in accordance with this Privacy Policy.

1. 📥 Information We Collect

We collect personal and non-personal information in the following ways:

a. Personal Information
  • Full name
  • Date of birth
  • Gender
  • Mobile number & email address
  • Profile photo
  • Government-issued ID (for NGOs or verification)
  • Location (GPS, if allowed)
b. Non-Personal Information
  • Device type, OS, app version
  • IP address and geolocation (coarse)
  • Interaction data (clicks, time spent, screens viewed)
  • Log data (crashes, errors)
c. User-Generated Content
  • Posts (images, videos, captions)
  • Help requests/responses
  • Comments and likes
  • Messaging/chat content (if enabled)
2. 🎯 Why We Collect Your Data

We use your data to:

  • Create and manage your user profile
  • Enable core app features
  • Recommend NGOs, causes, or friends
  • Improve app performance through analytics
  • Prevent abuse, spam, and fraud
  • Send important updates
  • Verify identities for NGOs and partners
  • Manage reward systems and redemptions

We only collect the minimum required data.

3. 📤 How We Share Your Information

We never sell your data.

We may share limited data with:

  • Verified NGOs and partners
  • Third-party service tools (email, analytics, cloud)
  • Legal authorities if required
4. 🎁 Reward & Referral System
  • We store points, referral code, redemption history
  • Data shared only if required for voucher delivery
5. 🔒 Data Security

We use modern security methods including:

  • SSL encryption
  • Secure cloud storage
  • Encrypted login sessions
  • Suspicious activity monitoring
6. 📅 Data Retention

We retain your data while your account is active or as legally required. You may request deletion anytime.

7. 👤 Your Rights
  • Access, correct, delete, restrict, export data
  • Withdraw consent anytime

Email: privacy@karmasapp.in

8. 🧒 Children's Privacy

Not for children under 13. We delete such data immediately if found.

9. 🌍 Cross-Border Data Transfers

Your data may be processed outside your country; by using the app you consent to such transfers.

10. 🔄 Changes to This Policy

We may update this policy and notify users if changes are important.

11. 📬 Contact Us

Karmas Privacy Team

Email: privacy@karmas.in
Website: www.karmas.in.net
In-App: Settings > Help & Support

12. 📝 Consent

By using the app, you consent to this Privacy Policy and future updates.