Terms & Conditions
Welcome to Karmas, a hybrid social media and social impact platform designed to help users share, support, and take real actions for community well-being by collaborating with verified NGOs and like-minded individuals. These Terms and Conditions (“Terms”) govern your access to and use of the Karmas mobile application, website, services, and features (collectively, the “Platform”). By using the Platform, you agree to be legally bound by these Terms and our Privacy Policy.
Key Services
Terms & Conditions
Welcome to Karmas, a hybrid social media and social impact platform designed to help users share, support, and take real actions for community well-being by collaborating with verified NGOs and like-minded individuals. These Terms and Conditions ("Terms") govern your access to and use of the Karmas mobile application, website, services, and features (collectively, the "Platform"). By using the Platform, you agree to be legally bound by these Terms and our Privacy Policy.
1. About Karmas
Karmas combines social connectivity with community-driven action. Users can:
- Post and share social content (text, images, videos)
- Request or offer help to the community
- Collaborate with verified NGOs
- Earn points for socially beneficial actions
- Build a profile that showcases impact and interaction
Karmas encourages responsible social networking built around trust, action, and compassion.
2. Acceptance of Terms
- Have read, understood, and agreed to these Terms and our Privacy Policy.
- Are legally eligible to enter into a binding agreement under applicable laws.
If you do not agree to any part of the Terms, you may not access or use the Platform.
3. Eligibility
- You must be at least 13 years of age.
- If you are under 18, use must be supervised by a parent or guardian.
- NGOs and organizations must submit verifiable legal documentation.
4. Account Registration & Security
- You must register using accurate personal information.
- You are responsible for maintaining confidentiality of login credentials.
- You are responsible for all activities under your account.
5. Features of the Platform
a. Social Media Functions
- Post images, text, or videos
- Follow/friend other users
- Like, comment, and share posts
- Report harmful content
b. Social Impact Functions
- Create and respond to help requests
- Track your social actions and history
- Collaborate with verified NGOs
- Receive updates on community efforts
c. Reward System
- Earn points for verified contributions
- Redeem points for vouchers or recognition
- Points cannot be converted to real money
6. Code of Conduct
You agree not to:
- Post harmful or offensive content
- Harass, bully, or stalk users
- Spread misinformation or hate speech
- Exploit the platform for illegal activity
- Spam or manipulate the reward system
7. NGO & Community Verification
- Verified NGOs only
- Requests reviewed for authenticity
- Misuse results in suspension
8. Content Ownership & Usage
- You retain ownership of content uploaded
- You grant Karmas usage rights for promotion and moderation
- Content violating policies can be removed
9. Data and Privacy
Karmas collects user data for operation, analytics, and security. Your data is protected and never sold to third parties.
10. Termination and Suspension
We may terminate accounts for policy violation or fraud.
11. Limitations & Disclaimers
Karmas is not responsible for interactions or outcomes between users and NGOs.
12. Changes to Platform
We may modify features. Continued use means acceptance.
13. Third-Party Links & Services
Karmas is not responsible for third-party websites.
14. Child Sexual Abuse and Exploitation (CSAE) Policy
Karmas strictly prohibits child sexual abuse and exploitation (CSAE) in any form.
- Users must not post, upload, share, store, or link to CSAE material.
- Accounts involved in CSAE content will be permanently suspended without notice.
- Content violating this policy will be removed immediately.
- We cooperate with law enforcement and report CSAE incidents where legally required.
- Users can report suspicious or harmful content through in-app reporting or by emailing support@karmasapp.in
15. Governing Law
Subject to Indian law with jurisdiction in Mumbai, Maharashtra.
16. Contact
Email: support@karmasapp.in
Website: www.karmas.in.net
In-App: Settings → Help & Support